Strategies for Providing Feedback in Online Courses

The video below is from The Center

Moderator Michelle Pacansky-Brock discusses the power of the human voice (depth, warmth, and intonation) with two faculty who give feedback to their own students using video and voice.  They share their own processes for giving feedback in this manner.

Hangout Archive from: The Center

  •  Use Audio and Video Feedback. Using voice and video when grading assignments humanizes the process and allows students to “hear” the intent of the message and better understand the feedback. 
  • Communicate clear expectations. (the assignments, the weight each assignment carries, due dates, and an indication of evaluation criteria for the course as well as for each assignment is important to show up front.)
  • Office Hours. (maintain and communicate your office hours for all students not just face-to-face students)
  • The 48 hour rule. (Return graded assignments to students’ personal mailboxes within 48 hours. Provide substantive critique, comment, and/or evaluation for work submitted by individual students or groups, referring to additional sources for supplementary information where appropriate. Feedback on grades must be PRIVATE communication.)
  • Call out Critical Thinkers. Discussion posts that demonstrate critical thinking and meet the expectations for a substantive post should be applauded publicly.  

Tips adapted from: and

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